Privacy

L'inspire operates this store from San Juan, Puerto Rico. We are responsible for the personal data described in this policy. For any privacy matter: l'inspire@agentmail.to.

Directly from you: name, email, phone, shipping and billing address, and the content of messages you send us.

From your purchase: what you ordered, when, for how much, the payment method used and the shipping status. We never store your full card number. The payment processor handles that.

From your visit: approximate IP address, device and browser type, pages viewed and how you arrived. We use this in aggregate to understand what works and what doesn’t.

To process and ship your order, communicate with you about that purchase, handle returns, prevent fraud, meet tax and legal obligations, and improve the store.

We only send promotional email if you voluntarily subscribe, and every one includes a one-click unsubscribe link. We never add someone to the list just because they bought something.

With the providers needed to operate: payment processors (card and ATH Móvil), carriers to deliver your order, the site’s hosting and database provider, and the transactional email service. Each receives only what its function requires.

We do not sell your personal data, trade it, or hand it to data brokers or advertisers. We would only provide it to an authority under a valid legal order that compels us.

We use essential cookies so the site works: keeping your cart, remembering your language, and holding the checkout session. Without them the store can’t function, so they don’t require consent.

If we later add analytics or advertising cookies, we will ask for consent before enabling them and update this section. You can also block or delete cookies in your browser settings; some site features will stop working if you do.

Order records are kept for 7 years, the period tax rules require. Support messages, 2 years from last contact. Newsletter subscription data, until you unsubscribe. Technical visit logs, 12 months.

You can ask us for a copy of your data, correct it if it’s wrong, delete it, or ask us to stop using it for marketing. Write to us and we respond within 30 days at most.

One limit: we can’t delete purchase records the law requires us to retain. In those cases we explain it and delete everything else.

The site runs over an encrypted connection, payments are processed by PCI-DSS certified providers, and access to order data is restricted to the people who need it to do their job.

No system is infallible. If a breach affecting your personal data occurred, we would notify you by email within 72 hours of detecting it, along with what you can do about it.

This store is for people 18 and over. We don’t knowingly collect data from minors. If we learn a minor sent us personal data, we delete it. If you’re a parent or guardian and believe this happened, write to us.

If we change something material we update the date above and, when the change affects how we use data already collected, notify you by email before it takes effect.